Your privacy matters to us. This Privacy Policy explains what personal data 111bte collects from players in Bangladesh, how we use it, who we share it with, and the rights available to you as a data subject. Please read this document in full before using our platform.
Your Data, Our Commitment
The cards below summarise the most important aspects of how 111bte handles your personal information. The full legal text follows and governs in all cases.
We collect only the information necessary to operate your 111bte account securely — including your name, contact details, payment data, and gaming activity records. We never collect data we do not need.
All data transmitted between your device and 111bte is protected by 256-bit SSL encryption. Sensitive data at rest is stored using industry-standard hashing and encryption practices on secured infrastructure.
111bte does not sell your personal data to third parties. Data is shared only with trusted service providers — such as payment processors and game providers — who need it to deliver services on our platform.
You have the right to access, correct, or request deletion of your personal data. You may also object to certain types of processing or request a copy of your data in portable format. Contact us at any time to exercise these rights.
111bte uses essential and analytical cookies to maintain session security, remember your preferences, and improve the platform experience. You can manage cookie preferences through your browser settings at any time.
We retain your personal data for as long as your account is active and for a minimum of five years thereafter, as required for financial integrity and regulatory compliance purposes. Data no longer needed is securely deleted.
Legal Document
111bte ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of all players who use the 111bte online betting and casino platform, accessible at https://111bte.app (the "Platform"). This Privacy Policy describes the types of personal information we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject.
This Policy applies to all visitors, registered users, and former users of the Platform, regardless of the device or method used to access it. It covers data collected through the 111bte website, mobile-optimised site, any associated applications, customer support channels, and promotional communications.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which together form the complete agreement governing your use of the Platform.
111bte acts as the data controller in respect of personal data collected through the Platform. As data controller, 111bte determines the purposes and means by which your personal data is processed.
If you have any questions about how your data is handled, or if you wish to exercise any of your data subject rights described in Section 9 of this Policy, please contact our Data Protection team at the address provided in Section 14.
111bte collects personal data through several channels including direct account registration, platform usage, payment transactions, customer support interactions, and automated technical means. The categories of data we collect are described below.
When you create a 111bte account, we collect:
This information is required to create and maintain your account, verify your identity, and ensure compliance with our one-account policy. Providing inaccurate registration data is a breach of our Terms & Conditions.
As part of our Know Your Customer (KYC) process, we may collect copies of official identity documents and supporting materials, including:
KYC documents are processed securely and retained only for as long as required by applicable financial integrity standards.
When you make deposits or withdrawals, we collect:
We do not store full card numbers or mobile banking PINs. Payment data is processed through encrypted channels directly with our payment service providers.
We maintain records of your gaming activity on the Platform, including:
When you access the Platform, we automatically collect:
When you contact 111bte customer support — whether via email, live chat, or any other channel — we record the content of those communications along with associated metadata (timestamp, channel, agent ID). These records are kept for quality assurance, training, dispute resolution, and fraud prevention purposes.
111bte processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your 111bte player account. |
| Identity Verification | Confirming your age (18+), identity, and eligibility to use the Platform. |
| Payment Processing | Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other accepted methods. |
| Platform Operation | Delivering sports betting, casino games, crash games, and all other services available on the Platform. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct. |
| Responsible Gaming | Monitoring gaming patterns to identify problem gambling indicators and to apply responsible gaming tools as requested by you. |
| Customer Support | Responding to your enquiries, complaints, and support requests in a timely and accurate manner. |
| Marketing Communications | Sending you promotional offers, bonus notifications, and platform updates — subject to your communication preferences and applicable opt-out rights. |
| Legal Compliance | Meeting obligations under applicable law, including financial record-keeping requirements and responding to lawful regulatory requests. |
| Analytics & Improvement | Analysing aggregated platform usage data to improve the performance, design, and content of the 111bte Platform. |
111bte processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
111bte shares personal data with carefully selected third-party service providers who assist in delivering the Platform. These providers are contractually bound to process data only on our instructions and in accordance with this Privacy Policy. Categories of recipients include:
111bte may disclose personal data to law enforcement agencies, regulatory authorities, or other official bodies where required to do so by applicable law, court order, or other binding legal process. We will notify you of such disclosures where legally permitted to do so.
In the event that 111bte undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address registered to your account prior to the transfer taking effect.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how their site is being used.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Session | Required for core Platform functionality — login sessions, security tokens, and payment flow management. | No — disabling these will break core features. |
| Preference | Remember your language, display, and notification preferences between sessions. | Yes — via browser settings. |
| Analytical | Collect anonymised usage data (pages visited, session duration, error reports) to help us improve the Platform. | Yes — via browser settings. |
| Security | Support fraud detection and account security monitoring by identifying unusual access patterns. | No — required for platform security. |
You can control and delete cookies through your web browser's settings. Please note that disabling essential or security cookies may impair the functionality of the 111bte Platform, including your ability to log in or complete financial transactions. Instructions for managing cookies are available in your browser's help documentation.
111bte retains personal data for as long as your account remains active and for a minimum period of five (5) years following account closure, in order to comply with financial record-keeping requirements, anti-money laundering regulations, and dispute resolution obligations.
Specific retention periods for individual data categories are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years post-closure |
| KYC / identity documents | Duration of account + 5 years post-closure |
| Transaction records | Duration of account + 5 years post-closure |
| Gaming activity logs | Duration of account + 3 years post-closure |
| Customer support communications | 3 years from date of communication |
| Marketing consent records | Until consent is withdrawn + 2 years for audit purposes |
| Technical / device logs | 90 days (rolling) |
| Analytical / aggregated data | Indefinite (anonymised — no longer personal data) |
When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised using industry-standard methods. Data that has been anonymised is no longer personal data and falls outside the scope of this Policy.
As a data subject, you have the following rights in relation to the personal data that 111bte holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Request". We will respond within 30 days of receipt.
111bte takes the security of your personal data seriously and implements a comprehensive range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we implement these measures diligently, no data transmission over the internet or storage system is entirely immune from security risks. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
The 111bte Platform may contain links to third-party websites or services — for example, payment provider portals. This Privacy Policy does not apply to those external sites. 111bte is not responsible for the privacy practices or content of third-party websites and encourages you to review the privacy policy of any external site you visit before providing personal information to it.
The 111bte Platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data to 111bte, please contact us immediately at [email protected]. Upon confirmation, we will take prompt steps to close the account, delete the data, and return any funds in accordance with our underage player policy.
111bte reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When we make material changes, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending an email notification to your registered address. The revised Policy will display an updated effective date at the top of this page.
Your continued use of the 111bte Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you must stop using the Platform and may close your account in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 111bte, please contact us using the details below:
For general platform support, bonus enquiries, or account assistance, please also reach out to [email protected] or visit our FAQ page for quick answers to common questions.
Now that you have read our Privacy Policy, feel confident knowing your data is protected. Explore our full range of games, check our FAQ for quick answers, or log in to your account and start playing today.